Can you return jewelry on Etsy?
You may be able to return, exchange, or request a refund for your order depending on the shop’s policies. To request a return, return label, a refund, or exchange, you need to contact your seller. If you need to return or exchange an item, the seller you purchased your order from is the best person to help you.
Does Etsy have a no return policy?
Sellers are NOT obligated to offer returns or exchanges. This is why it’s VERY important to check the seller’s homepage (also known as their “store page”) to see if they have a return policy in place. Specifically, scroll to the bottom of the sellers store page and look for the “Returns & Exchanges” section.
Can a seller refuse a refund on Etsy?
Sellers aren’t required to provide a refund unless stated in their shop policies. In any case, if there is a problem with your order, we recommend contacting the seller to try to come to an agreement. If you aren’t able to resolve the issue with the seller, you may be able to open a case with Etsy.
How do I issue a no refund on Etsy?
How to use the returns and exchanges template
- Go to Shop Manager> Settings > Info & Appearance > Policies.
- Click the switch icons to show whether or not you accept returns, exchanges, or cancellations.
- Type or change any other policies for returns or exchanges in the details textbox.
- Click Save.
Can custom jewelry be returned?
All custom jewelry is non-refundable and requires a 50% deposit before the work begins. Every effort is made to accurately manufacture or produce the item(s) as ordered.
How do you politely say no refunds?
No matter what means of communication you pick, you should be firm and polite. Use active language in your communication. Instead of saying “Your case has been investigated” and “The refund can’t be provided”, go for “I have carefully looked into your situation” and “We can’t issue a refund according to our policy”.
Does Etsy refund you if scammed?
In most cases, Etsy will refund a buyer’s money if they’re scammed. Etsy will require proof that the item purchased was not delivered or is not-as-described. If the item was purchased using PayPal, Etsy might require the buyer to dispute the case through PayPal.
Who pays for return shipping on Etsy?
How Do Buyers Pay For Return Shipping On Etsy? Yes, buyers often have to pay for shipping returns back to the seller. They are also responsible for ensuring the item is packaged properly, and is tracked to ensure it arrives safely. There are exceptions to this rule.
Can I return jewelry to KAY?
We Make it Easy to Make it Right. Returning your KAY purchase is easy. Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped.
Can you return jewelry to Costco?
Costco accepts returns of jewelry items such as rings, earrings, necklaces, and bracelets at any time after purchase both in-store and online as of 2022. To return gold and diamond jewelry of 1.00 carat or more, you must bring the IGI and GIA paperwork to authenticate the jewelry.