Where can I get a faulty HPB tracker replaced?
If you have lost or thrown away your HPB fitness tracker, please call 1800 567 2020 or email us at [email protected] for assistance.
Why is my HPB tracker not working?
Make sure that your HPB fitness tracker is not mistakenly paired directly to your phone’s Bluetooth. If so, go to “Settings” > ”Bluetooth” > Select the connected HPB fitness tracker > Proceed to ”Forget Device/Unpair” to unpair from your mobile phone. Turn your mobile phone’s Bluetooth off and then turn it on again.
How do I exchange my HPB tracker?
Refer to the tracker exchange guide for the full list of available locations and fitness tracker models for exchange. Confirm your appointment details. Select “Exchange of own HPB Tracker” if you are exchanging for yourself. ”Appoint a proxy to exchange on behalf”.
Can I give my HPB tracker to someone else?
No. Each HPB fitness tracker, once paired, will be uniquely tagged to a person’s profile hence it cannot be shared or passed to someone else. If you lose your fitness tracker, you may choose to continue participating using other steps tracking mode with other compatible trackers or mobile apps.
Where can I pick up HPB steps for free?
- Download or update to the latest version of the Healthy 365 app*.
- Create or restore your profile.
- Go to ”Home” page, look for the “Book & Manage an appointment” section.
- Tap on “National Steps Challenge™ Season 6” and agree to the Terms & Conditions to join the challenge if you have not yet done so.
How do I restore my health 365 account?
How do I restore my profile and data? Please follow the below instructions: a) Tap on “Profile” on the menu bar of the Healthy 365 mobile app. b) Tap on the “Restore profile” button at the top of the page. c) Key in your NRIC and mobile number (as entered during registration) and tap on “Restore Now”.
How do I get my HPB Tracker for free?
Make an appointment to collect a HPB fitness tracker on the Healthy 365 app….Check your HPB fitness tracker collection eligibility by following these simple steps:
- Step 1: Check Eligibility. You are eligible if you:
- Step 2: Download or launch the latest version of Healthy 365 app.
- Step 3: Book an appointment.
How do I get my Fitbit for free in Singapore?
How to redeem your free Live Healthy SG Fitbit?
- Register online at Live Healthy SG programme page.
- Choose to link your Fitbit and SingPass accounts.
- Go to Fitbit store and choose your Fitbit device bundle.
- After you make your purchase, tap Proceed to Fitbit App.
Who is eligible for HPB tracker?
HPB is providing a free tracker to those who are signing up for the first time for the challenge. Participants of past seasons who did not collect a tracker in the previous season, or who completed all six “Steps Rewards” tiers in previous seasons, are also eligible for the wearable device.
How do I book an appointment with HPB steps tracker?
Go to ”Home” page, look for the “Book & Manage an appointment” section. Tap “Book & Manage”. Tap on “National Steps Challenge™ Season 6” and agree to the Terms & Conditions to join the challenge if you have not yet done so. You may also need to complete the Health Declaration if you have not done so previously.
How do I contact HPB?
Health Promotion Board
- Main Line: 6435 3500. School Dental Service: 6435 3765. Healthline (Personal Advice): 1800 223 1313. Quitline: 1800 438 2000.
- Email: [email protected].
Why is there a shortage of HPB fitness trackers?
Due to an unanticipated and sudden surge in interest in Season 6 of the National Steps Challenge™, there is currently a shortage of HPB fitness trackers. We will provide an update on the HPB Facebook page and on this website as soon as more fitness trackers are available for collection.
How can I make sure my HPB fitness tracker is working properly?
Ensure that the HPB fitness tracker is worn correctly on the wrist, with the screen facing upwards. With its light sensor, our new HPB fitness tracker uses the amount of reflected light that has shined through the skin to compute the percentage of oxygen in the blood.
What happens to the fitness trackers in national steps challenge™?
faulty HPB-issued tracker (including those with broken straps) that were distributed between National Steps Challenge™Season 1 and Season 5. The replacement HPB fitness tracker model will be solely decided by HPB and participants will not be able to choose the fitness tracker model they receive during the exchange.
What does SpO2 mean on HPB fitness tracker?
Collection of HPB fitness tracker is strictly by appointment only, and while stocks last. Book an appointment via the Healthy 365 app. Click here for a step-by-step guide. Blood Oxygen (SpO2) is a measure of oxygen saturation. It indicates the oxygen level that is present in the blood. What is the normal range of SpO 2?